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WARRANTY POLICY

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This is your warranty cover so please read it very carefully….

RETRO OUTLAW MOTORSPORT STANDARD EQUIPMENT WARRANTY
Retro Outlaw Motorsport warrants that all Retro Outlaw Motorsport manufactured equipment will be free of any defect in materials or workmanship for the period of 60 days. Warranty begins from the date of shipment from a Retro Outlaw Motorsport facility. The warranty is extended to customers and applies to all Retro Outlaw Motorsport manufactured equipment purchased, installed, and used for the purpose for which such equipment was originally designed. The above warranties cover only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, usage not in accordance with product instructions, acts of nature, or improper installation or repairs made by anyone other than Retro Outlaw Motorsport or a Retro Outlaw Motorsport authorized third-party service provider. Retro Outlaw Motorsport reserves the right to substitute functionally equivalent new or serviceable used parts.

WARRANTY CLAIMS AND PROCEDURES

  1. During the applicable Standard Equipment Warranty Period outlined above, the customer's sole and exclusive remedy for any breach of the Standard Equipment Warranty will be, at Retro Outlaw Motorsport’s sole discretion and option, the repair or replacement of the defective product. Components that customer claims to be defective must be available to Retro Outlaw Motorsport for inspection and evaluation. To be entitled to rights under the Standard Equipment Warranty, the customer must notify Retro Outlaw Motorsport in writing within thirty (30) days after discovering a suspected defect in any product, but in any event prior to the expiration of the applicable Standard Equipment Warranty Period. Notice to a Retro Outlaw Motorsport dealer, systems integrator, sales representative or other third party is not notice to Retro Outlaw Motorsport. Following its receipt of any such customer notice, Retro Outlaw Motorsport will determine whether the reported problem is covered by this Standard Equipment Warranty. If Retro Outlaw Motorsport determines that the problem is covered, Retro Outlaw Motorsport will authorize repair or replacement of the defective product, as deemed appropriate by Retro Outlaw Motorsport in its sole discretion. Return postage is to be paid by the customer.

  2. Before shipping any product to Retro Outlaw Motorsport, the customer must obtain a written return authorization from Retro Outlaw Motorsport and provide any proof of warranty eligibility requested by Retro Outlaw Motorsport. Any product received by Retro Outlaw Motorsport without a return authorization may, at Retro Outlaw Motorsport’s option, be returned to the customer collect. Once a return authorization is obtained, the customer is responsible for packing and shipping the product/component to which its warranty claim relates to a service facility designated by Retro Outlaw Motorsport, within thirty (30) days after receipt of the return authorization. Upon receipt of replacement equipment (or part thereof), the customer has thirty (30) days to tender the defective equipment (or part thereof) to the return carrier for shipment to the service centre designated by Retro Outlaw Motorsport. If the customer does not timely return the defective equipment (or part thereof), Retro Outlaw Motorsport shall invoice the customer for the list price of such equipment (or part thereof), plus applicable shipping. Such failure to return the equipment (or part thereof) may, in Retro Outlaw Motorsport's discretion, be grounds for termination of the warranty and/or suspension of any future advance exchange privileges until such outstanding defective equipment has been returned.

  3. Retro Outlaw Motorsport will provide the customer with new, rebuilt, refurbished, or alternate equipment (or part thereof) of equal or improved quality, as exchange equipment (or part thereof) to replace eligible defective equipment (or part thereof). Any alternate equipment (or part thereof) will meet or exceed the specifications of the replaced equipment (or part thereof). Rebuilt or refurbished equipment may bear cosmetic blemishes that do not affect performance. Unless otherwise specified by Retro Outlaw Motorsport in writing, repaired or replaced equipment (or parts thereof) are covered only for the remainder of the term of the applicable Standard Equipment Warranty. All defective equipment (or parts thereof) replaced by Retro Outlaw Motorsport become the property of Retro Outlaw Motorsport. Retro Outlaw Motorsport has no obligation to (i) service, exchange or otherwise replace any equipment (or part thereof) that has been damaged, modified, abused, misused, or over-used as determined by Retro Outlaw Motorsport or has been used with non-Retro Outlaw Motorsport supplies or products that have caused damage or malfunction; (ii) paint, refinish, refurbish, restore or exchange any equipment (or part thereof) with cosmetic blemishes; (iii) service, exchange or otherwise replace any equipment (or part thereof) if the same would interfere with, impede or be redundant with normal or scheduled maintenance of such equipment (or part thereof); (iv) service, exchange or otherwise replace any equipment (or part thereof) that is within sixty (60) days of the end of its production life.

  4. If Retro Outlaw Motorsport deems the warranty void or any breaches to the warranty policy have been made, the customer is responsible for the item including any postage charges or repair charges that may be incurred. Failed payment of the repair service and/or return postage of the item within ten (10) days will lead to disposal of the item.

EQUIPMENT WARRANTY EXCLUSIONS Retro Outlaw Motorsport does not warrant or guarantee, and is not responsible for:

  1. Defects, failures, damages, or performance limitations caused in whole or in part by (A) fires, floods, snow, ice, lightning, excessive heat or cold, highly corrosive environments, accidents, actions of third parties, or other events outside of Retro Outlaw Motorsport control, or (B) customer’s abuse, mishandling, misuse, negligence, improper storage, servicing or operation, or unauthorized attempts to repair or alter the equipment in any way. The customer must provide qualified technical personnel to maintain and repair the equipment.

  2. Alterations and/or modifications to any part of Retro Outlaw Motorsport product, without Retro Outlaw Motorsport's written authorization, unconditionally VOIDS the Standard Warranty. Equipment built to customer specifications that are later found not to meet customer needs or expectations.

  3. The performance of the equipment when used in combination with equipment not purchased, specified, or approved by Retro Outlaw Motorsport.

  4. Batteries and other consumable goods.

  5. Wearable items.

ADDITIONAL WARRANTY NOTES

  1. OEM or third-party equipment that is incorporated into Retro Outlaw Motorsport equipment is covered under the applicable Standard Equipment Warranty unless the OEM or third-party equipment carries its own limited warranty, in which event the OEM or third-party warranty will apply to such equipment incorporated into Retro Outlaw Motorsport equipment. For example, and not limitation, PCs, LCDs, PLCs, motors, and drives are OEM products that have a limited 1-year manufacturer's warranty.

  2. Items Sold As Resale. Items sold as resale are such items that are not manufactured by Retro Outlaw Motorsport but may be utilized in conjunction with or independently of Retro Outlaw Motorsport manufactured equipment and shall be covered only by the specific warranty terms of the supplier or original equipment manufacturer of those items.

  3. The Retro Outlaw Motorsport Warranty applies to the original purchaser and is not transferable. Used Equipment. IF THE EQUIPMENT SPECIFIED IN AN ORDER IS DESCRIBED AS USED, UNLESS OTHERWISE AGREED IN WRITING BY THE PARTIES, IT IS SOLD AS IS AND WITH NO WARRANTY.

SERVICES WARRANTY Retro Outlaw Motorsport warrants that the services will be performed in a professional manner (the Services Warranty). Notice of a breach of the Services Warranty must (i) specify in reasonable detail the nature of the claim and (ii) be received within ninety (90) days from the last day of performance of the services. Upon notice of a breach of the Services Warranty and Retro Outlaw Motorsport's determination of the validity of such breach of the Services Warranty, Retro Outlaw Motorsport will re-perform the applicable services at Retro Outlaw Motorsport's expense. If, after reasonable opportunity, Retro Outlaw Motorsport is unable to re-perform such services to the reasonable satisfaction of the customer, the customer may, as its exclusive remedy, obtain a refund of the fees paid to Retro Outlaw Motorsport under the applicable order for such services.

SHIPPING

Orders are usually shipped out within 5-7 days of the date of the order. Any order sent via standard shipping will be done so on a minimum insurance value unless specifically choosing an insured option.

DISCLAIMER OF WARRANTY EXCEPT AS EXPRESSLY PROVIDED IN THIS STANDARD WARRANTY POLICY STATEMENT, RETRO OUTLAW MOTORSPORT HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, CONDITIONS, AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BY WAY OF EXAMPLE AND NOT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

LIMITATION ON LIABILITY NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, IN NO EVENT WILL RETRO OUTLAW MOTORSPORT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING LOSS OF PROFITS, WHETHER ARISING IN CONTRACT, TORT, WARRANTY, OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS SET FORTH HERE WILL APPLY EVEN IF THE REMEDIES OF ERROR CORRECTION, REPAIR OR REPLACEMENT, REPERFORMANCE OF SERVICES, AND REFUND OF PAYMENTS COMPLETELY FAIL OF THEIR ESSENTIAL PURPOSE. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, THE LIMIT OF RETRO OUTLAW MOTORSPORT LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BY STATUTE OR OTHERWISE) TO CUSTOMER OR TO ANY THIRD PARTY CONCERNING THE RETRO OUTLAW MOTORSPORT EQUIPMENT OR SOFTWARE LICENSES SOLD TO CUSTOMER AND WARRANTED HEREUNDER, RETRO OUTLAW MOTORSPORT PERFORMANCE OR NONPERFORMANCE, OR IN ANY MANNER RELATED TO THIS STANDARD WARRANTY POLICY STATEMENT, FOR ANY AND ALL CLAIMS WILL NOT IN

 

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Whilst we try and keep as much as we can in stock , we may need to make your items to order. Please allow 5-7 working days  dispatch time, if selecting next day delivery this is the courier service that it will be sent by once it has been dispatched and therefor does not mean it will necessarily arrive the day after purchase. 

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